User ManualPhaser ® 350Color Printer First printing March 1997 070-9682-01
x Phaser 350 Color Printer 6 Troubleshooting If you need help 6-1Using the automated fax systems 6-2 Front panel messages 6-3Problems and solutions 6
3Printing Basics3-22Phaser 350 Color PrinterVMS workstationsTo print from VMS workstations, the optional PhaserSym™ utility, a VMS print symbiont, fun
Printing Basics3User Manual3-23Printing from specific applicationsFor printing from most applications, follow the instructions in Chapter 2 to install
3Printing Basics3-24Phaser 350 Color PrinterMacintosh applicationsQuarkXPress To use the printer with QuarkXPress, use the installer application on th
Printing Basics3User Manual3-25Selecting print featuresThis printer provides several ways to select print features: Through a supported printer driver
3Printing Basics3-26Phaser 350 Color Printer* These features are available with the printer’s Extended Features option only. Print features quick re
Printing Basics3User Manual3-27Print quality modesUsing the printer drivers provided with your printer, you can select from three print quality modes:
3Printing Basics3-28Phaser 350 Color PrinterColor correctionsThe printer provides TekColor Dynamic Correction software, which consists of the followin
Printing Basics3User Manual3-29All about mediaThe printer prints on Letter- and A4-size office paper, Tektronix-supplied transparencies, and full-sheet
3Printing Basics3-30Phaser 350 Color PrinterMedia size and weightThe standard paper trays, optional transparency trays, the optional Lower Paper Tray
Printing Basics3User Manual3-31Margins and image areaThe image area is the part of the media where the image appears. When the printer places an imag
User Manual xi 7 Using the Front Panel Front panel overview 7-1Front panel indicators 7-1Front panel buttons 7-2Two-line display 7-3Enabling and disa
3Printing Basics3-32Phaser 350 Color PrinterMedia and ink handling tips Keep the media supplies, trays, and ink in covered containers. Dust and dirt
Printing Basics3User Manual3-33Media traysStandard paper trays. The printer is shipped with a standard Letter- or A4-size paper tray which holds 200
3Printing Basics3-34Phaser 350 Color PrinterEstablishing a default media tray (optional)When you add the Lower Tray Assembly to your printer, you then
Printing Basics3User Manual3-35Printing letterhead Letterhead must be loaded face up in the standard paper tray with the bottom edge of the page clos
3Printing Basics3-36Phaser 350 Color PrinterPrinting transparenciesTektronix transparency media is recommended for use in this printer, as it provides
Printing Basics3User Manual3-37Transparency quality tips Select the Standard print-quality mode in the printer driver for the most vibrant, saturated
3Printing Basics3-38Phaser 350 Color PrinterManual feed printing1.Select Manual Feed from a supported printer driver.2.Click on the Print button.3.Go
Printing Basics3User Manual3-39Manual feed letterhead: When you manually feed letterhead, orient the letterhead face down and feed the bottom edge fir
3Printing Basics3-40Phaser 350 Color PrinterPrinter languages: PostScript, HP-GL, PCL5The printer supports PostScript Level 1 and Level 2, and HP-GL
Printing Basics3User Manual3-41FontsFor general information on fonts, you can request a document catalog from HAL or EuroHAL, Tektronix’ automated fax
xii Phaser 350 Color Printer 9 Regulatory Information and Specifications Declaration of conformity 9-1Canadian EMC (Electromagnetic Compatibility)reg
3Printing Basics3-42Phaser 350 Color PrinterPrinter’s Extended Features optionIf you have the printer’s Extended Features option, ATM software and 52
Printing Basics3User Manual3-43Resident typefaces (PCL5)For PCL5 (Printer Command Language) printing (HP Laserjet III emulation), the printer supports
3Printing Basics3-44Phaser 350 Color PrinterMacintosh screen fontsNoteIf you already have these fonts installed on your computer, you don't need
Printing Basics3User Manual3-45Using fonts with Windows Before printing, you need to make sure the fonts specified in your document are installed in th
3Printing Basics3-46Phaser 350 Color Printer3.Locate the LaserWriter Utility in the PhaserTools folder on your hard disk, and double–click its icon to
User Manual4-1Chapter4Printing:Beyond the BasicsThis chapter discusses the following topics: Working with color TekColor corrections — making the be
4Printing: Beyond the Basics4-2Phaser 350 Color PrinterWorking with colorWhether you are producing color reports, memos, graphs, charts, overhead tran
Printing: Beyond the Basics4User Manual4-3TekColor corrections — making the best selectionThe printer’s TekColor color correction options provide simu
4Printing: Beyond the Basics4-4Phaser 350 Color PrinterDeciding which color correction to useColor printers and computer display screens produce color
Printing: Beyond the Basics4User Manual4-5 Printing objective or problem Color correction to useTurn off all color corrections NoneUsing PANTONE
User Manual 1-1 Chapter 1 Introduction Overview The Tektronix Phaser ® 350 Color Printer uses Tektronix’ solid ink-jet technology. Solid ink-jet re
4Printing: Beyond the Basics4-6Phaser 350 Color PrinterColor correction descriptionsTurning off all color correctionsIf you do not want to use any Tek
Printing: Beyond the Basics4User Manual4-7Simulating display screen colorsThe Simulate Display option makes printed colors approximate the colors on a
4Printing: Beyond the Basics4-8Phaser 350 Color PrinterPrinting in gray scaleThe Monochrome option prints your color image as a monochrome gray scale
Printing: Beyond the Basics4User Manual4-9Special considerationsIf your Phaser 350 printer is shared on a networkAnother user may use the downloadable
4Printing: Beyond the Basics4-10Phaser 350 Color PrinterPrinting and using the color sampler chartsYou can print color sampler charts from your printe
Printing: Beyond the Basics4User Manual4-11Each color sampler chart is several pages long; the pages can be connected to form a wall chart or placed i
4Printing: Beyond the Basics4-12Phaser 350 Color PrinterUsing the Quick Collate optionThe Quick Collate option in the supported drivers performs docum
Printing: Beyond the Basics4User Manual4-13The number of pages that can be collated at one time depends on these factors: The number of hard disks at
4Printing: Beyond the Basics4-14Phaser 350 Color PrinterPreviewing with Check PrintThis feature is available only with the printer’s Extended Features
Printing: Beyond the Basics4User Manual4-152.Check your first print. At the Check Print message on the printer’s front panel, press one of the buttons
1 Introduction 1-2 Phaser 350 Color Printer Options and Accessories. The printer can be upgraded with a variety of accessories to expand its capab
4Printing: Beyond the Basics4-16Phaser 350 Color PrinterUsing Image SmoothingImage Smoothing blends the adjacent colors in an image so that color tran
User Manual5-1Chapter5Caring for Your PrinterOverviewThis chapter describes the following topics to help you care for the printer and keep it in peak
5Caring for Your Printer5-2Phaser 350 Color PrinterAdding inkApproximate time to complete: 1 minuteThe printer is shipped already loaded with Phaser
Caring for Your Printer5User Manual5-3The print-quality setting and ink coverage per print affect the printer’s ink consumption. For typical office do
5Caring for Your Printer5-4Phaser 350 Color PrinterEmptying the waste trayApproximate time to complete: 3 minutesThe waste tray fits inside the mainte
Caring for Your Printer5User Manual5-52.When you open the front cover, the following message appears:Waste Tray FullRemove Maintenance Tray3.Grasp the
5Caring for Your Printer5-6Phaser 350 Color Printer4.Lift one corner of the waste tray handle to release it from the maintenance tray; remove the wast
Caring for Your Printer5User Manual5-7Replacing the maintenance trayApproximate time to complete: 1 minuteThe printer uses the maintenance tray, loca
5Caring for Your Printer5-8Phaser 350 Color Printer2.When you open the front cover, the following message appears:Caution Hot SurfacesReplace Maintena
Caring for Your Printer5User Manual5-9Cleaning the printerPeriodically cleaning the printer keeps it in peak operating condition. Automatic cleaning
Introduction 1 User Manual 1-3PhaserLink software printer control and information access. PhaserLink™ software provides a breakthrough in printer c
5Caring for Your Printer5-10Phaser 350 Color PrinterCleaning suppliesWhen you receive your new printer, you receive these cleaning supplies:1.Cleaning
Caring for Your Printer5User Manual5-11Reordering cleaning kit suppliesTo reorder the cleaning kit (Tektronix order number 016-1341-00), contact your
5Caring for Your Printer5-12Phaser 350 Color PrinterUsing isopropyl alcoholIn general, it is best to use the purest isopropyl alcohol (99%) available
Caring for Your Printer5User Manual5-13Identifying cleaning solutionsCleaning procedures listed in this chapter are referenced by the type of printing
5Caring for Your Printer5-14Phaser 350 Color PrinterCleaning for light stripes: printheadApproximate time to complete: 3-10 minutesIf your prints ha
Caring for Your Printer5User Manual5-155.To confirm that the problem has been corrected, press the Test button to print a test page. Check for any mis
5Caring for Your Printer5-16Phaser 350 Color Printer6.If one or more of the color bars are still missing, repeat the cleaning sequence by pressing the
Caring for Your Printer5User Manual5-17Cleaning for ink smears and transfix problems: internal paper pathApproximate time to complete: 3-6 minutesIf
5Caring for Your Printer5-18Phaser 350 Color Printer1.Load the upper media tray with sheets of clean, high-grade paper.2.When the printer is on and th
Caring for Your Printer5User Manual5-19Cleaning for jams and ink smears: paper-feed rollersApproximate time to complete: 5 minutesYou should clean t
1 Introduction 1-4 Phaser 350 Color Printer Information roadmap Tektronix provides information on the Phaser 350 printer in several ways: User Manual
5Caring for Your Printer5-20Phaser 350 Color Printer1.Open the front cover. CautionHot surfaces exist behind the upper paper-feed rollers. To avoid p
Caring for Your Printer5User Manual5-213.There are two sets of upper paper-feed rollers located above the maintenance tray. One set of rollers is rub
5Caring for Your Printer5-22Phaser 350 Color Printer4.If the upper white plastic rollers are dirty, clean the rollers with an alcohol-soaked swab. Pla
Caring for Your Printer5User Manual5-235.There are two sets of lower paper-feed rollers. One set of rollers is rubber; the other set is white plastic
5Caring for Your Printer5-24Phaser 350 Color Printer6.If the lower white plastic rollers are dirty, clean them using either the pre-packaged alcohol-s
Caring for Your Printer5User Manual5-25Cleaning for ink smears: paper-exit pathApproximate time to complete: 10 minutesIf you have already performed
5Caring for Your Printer5-26Phaser 350 Color Printer1.Open the front cover. 2.Open the exit cover using the blue release button located inside the fr
Caring for Your Printer5User Manual5-273.To clean excess ink particles and drum fluid from the colored exit fingers, gently wipe the top surface of each
5Caring for Your Printer5-28Phaser 350 Color Printer4.To clean the rubber exit rollers, wrap an alcohol-soaked cloth around the index finger of one han
Caring for Your Printer5User Manual5-296.To clean the two sets of ribbed exit guides on the underside of the exit cover, gently wipe the raised ribs u
User Manual 2-1 Chapter 2 Getting Set Up At a glance Installation of your printer involves these tasks: 1. Setting up the printer (page 2-2). Puttin
5Caring for Your Printer5-30Phaser 350 Color PrinterCleaning for upper media tray jams: media-pick rollerApproximate time to complete: 5 minutesIf y
Caring for Your Printer5User Manual5-314.When the following front panel message appears, press Print if you want a printout of the procedure, otherwis
5Caring for Your Printer5-32Phaser 350 Color Printerd.Place the cleaning tray in the media tray so that the tray’s sponge pad is nearest the paper tra
Caring for Your Printer5User Manual5-337.When the cleaning operation is complete, the following front panel message appears:Remove Cleaning Tray8.Remo
5Caring for Your Printer5-34Phaser 350 Color Printer11.Reload media in the media tray. Replace the media tray in the printer.12.The front panel re-di
Caring for Your Printer5User Manual5-353.Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. Place the main
5Caring for Your Printer5-36Phaser 350 Color Printer5.Scrub the top surface of the media-pick roller thoroughly. If the cloth becomes dirty, discard
Caring for Your Printer5User Manual5-378.Locate the bottom of the media-pick roller according to the following illustration. 9.Using an alcohol-soak
5Caring for Your Printer5-38Phaser 350 Color PrinterCleaning for lower tray jams: paper-pick rollersApproximate time to complete: 1 minutesIf you ar
Caring for Your Printer5User Manual5-39Moving Your PrinterWaiting 30 minutes before movingBefore you move the printer, you’ll want to wait for the pri
2Getting Set Up2-2Phaser 350 Color PrinterSetting up the printerWhat you get with your printer The printer and its basic accessories are shipped in a
5Caring for Your Printer5-40Phaser 350 Color PrinterLocking the transit restraint Refer to the following illustration while performing these steps.1.W
Caring for Your Printer5User Manual5-41Changing line voltageIf you move the printer to a country that uses a line voltage different from the printer’s
5Caring for Your Printer5-42Phaser 350 Color Printer
User Manual6-1Chapter6TroubleshootingIf you need helpIf you need assistance, contact your local Tektronix dealer or sales representative or any of the
6Troubleshooting6-2Phaser 350 Color PrinterUsing the automated fax systemsAs an alternative to other resources, and to provide up-to-date information
Troubleshooting6User Manual6-3 Front panel messagesThe front panel displays messages indicating the condition of the printer. Some messages, such as
6Troubleshooting6-4Phaser 350 Color PrinterIncorrect Media SizeAn incorrect paper size is loaded in the tray or paper narrower than A4-size is in the
Troubleshooting6User Manual6-5Media Tray EmptyAdd paper or transparencies to the media tray.Melting InkNo user action required. Displayed during prin
6Troubleshooting6-6Phaser 350 Color PrinterProblems and solutionsRefer to the following tables if you encounter problems with the printer. Media
Troubleshooting6User Manual6-7600 x 300 dpi prints look like 300 dpi quality.600 x 300 dpi mode is not included in the Phaser 350 printer’s standard c
Getting Set Up2User Manual2-3 9682-01A3CleaningKit47698TekColor™ CareInformationEnvelope11PhaserShareManualsUserManualMedia SamplerQuick-Start Install
6Troubleshooting6-8Phaser 350 Color Printer Image prints in black-and-white instead of color. PC users: Be sure to use a driver that supports col
Troubleshooting6User Manual6-9 Printing and installation problems Symptom SolutionYou have problems printing from a specific application. You c
6Troubleshooting6-10Phaser 350 Color PrinterA Macintosh printed image has shifted or the margins are not correct. You should install a supported prin
Troubleshooting6User Manual6-11The printer receives a file on the serial or parallel port. The front panel displays Waiting For Data indefinitely. Ano
6Troubleshooting6-12Phaser 350 Color Printer Operational hints Hint/Symptom SolutionLeave the printer on. When you turn off the printer, wait 15 seco
Troubleshooting6User Manual6-13Delayed printout. See “Printer standby modes” on page 7-8.Printer outputs two prints after a jam is cleared.Printer is
6Troubleshooting6-14Phaser 350 Color PrinterAll about media jamsUse the following guidelines to help prevent paper and transparencies from jamming ins
Troubleshooting6User Manual6-15Locating jammed mediaPaper jams can occur in these places:1. Inside the exit cover2. Inside the front cover3. At the ma
6Troubleshooting6-16Phaser 350 Color PrinterRemoving jammed mediaTo avoid ink smears inside the printer, always try to pull jammed paper or transparen
Troubleshooting6User Manual6-173. If necessary, open the exit cover using the blue release button located inside the front cover, at the top of the pr
2Getting Set Up2-4Phaser 350 Color PrinterOptional accessoriesWhen you order one of the printer’s optional accessories, each is shipped separately in
6Troubleshooting6-18Phaser 350 Color PrinterImproving print speedNoteThere are different ways to improve print speed, such as by upgrading to Ethernet
Troubleshooting6User Manual6-19Windows 3.1 usersNoteOnly use the following procedure if your computer is connected to the printer through the parallel
6Troubleshooting6-20Phaser 350 Color PrinterWindows 95 users1. Click the Start icon in the taskbar on your screen; a menu appears.2. Move the cursor o
Troubleshooting6User Manual6-21If your file doesn’t printIf you've configured a supported driver for your printer but your printer isn't print
6Troubleshooting6-22Phaser 350 Color PrinterWindows users (general) Check to make sure that you have configured the communications ports and the Hands
Troubleshooting6User Manual6-23If you are using PC/NFSIf you have PC/NFS software installed on your computer, you need to make the following selection
6Troubleshooting6-24Phaser 350 Color PrinterWindows 951. Select Start in the taskbar on your screen.2. In the menu that appears, select Settings.3. In
Troubleshooting6User Manual6-25Check the printer’s language modeIf your file doesn’t print, the language on the printer’s port you are using may have b
6Troubleshooting6-26Phaser 350 Color PrinterPostScript printing errorsNoteFor information on specific applications, request a document catalog from HAL
Troubleshooting6User Manual6-27Using a PostScript error handlerThe error handling utility is useful for diagnosing problems when a job doesn’t print.
Getting Set Up2User Manual2-5 9101-70b1243Phaser CopyStation
6Troubleshooting6-28Phaser 350 Color Printer7. If no output is returned by the printer, the LaserWriter Utility displays a dialog box; click OK contin
Troubleshooting6User Manual6-29Fixing timeout problems in WindowsIf print jobs are timing out and not printing, you may need to increase the timeout v
6Troubleshooting6-30Phaser 350 Color PrinterWindows timeout: From DOS (and Windows 3.1)NoteTo use this procedure, the printer must be connected direc
Troubleshooting6User Manual6-31Printer’s timeoutNoteThis is the basic procedure for changing one of the printer’s timeout values. For more informatio
6Troubleshooting6-32Phaser 350 Color PrinterPrinted colors are not what you expectedIn general Select another Color Correction option in a supported
Troubleshooting6User Manual6-33Printing PANTONE ColorsIf Phaser 350 printer’s printer-specific PANTONE Colors are not printing as expected, make sure y
6Troubleshooting6-34Phaser 350 Color PrinterUsing the Tektronix halftone screensTektronix halftone screens are designed for Tektronix printers, and im
Troubleshooting6User Manual6-35PC and workstation users1. Locate the utility files in the PHSR350 directory on the printer’s CD-ROM.2. Copy the files th
6Troubleshooting6-36Phaser 350 Color PrinterSelecting page sizes in Windows applicationsIn some Windows applications, you can select printer page size
Troubleshooting6User Manual6-37Windows 951. Click the Start icon in the taskbar on your screen; a menu appears.2. Move the cursor over Settings; anoth
2Getting Set Up2-6Phaser 350 Color PrinterTouring the printerUse the following illustration to familiarize yourself with the printer.1.Front cover rel
6Troubleshooting6-38Phaser 350 Color PrinterFonts printing incorrectly from WindowsIf fonts are printing incorrectly from Windows, make sure you insta
Troubleshooting6User Manual6-39Sharing the printer on a networkDriver, utility files, and front panel interactionsIf your Phaser 350 printer is shared
6Troubleshooting6-40Phaser 350 Color Printer When you print from a non-supported driver, your images are printed with one of the following selections
User Manual7-1Chapter7Using the Front PanelFront panel overviewThe printer’s front panel provides you with information about the printer’s operation,
7Using the Front Panel7-2Phaser 350 Color PrinterFront panel buttons1.The button allows you to perform these menu functions: Back up a level of th
Using the Front Panel7User Manual7-3Two-line displayThe two lines of the display have the following functions:Line 1 Displays status messages such as
7Using the Front Panel7-4Phaser 350 Color PrinterEnabling and disabling the front panel menuThe printer allows a system administrator to lock the fron
Using the Front Panel7User Manual7-5Front panel menu map 9682-08Phaser® 350 Menu Mapscrolls backward through available selectionsscrolls forward th
7Using the Front Panel7-6Phaser 350 Color PrinterPrinter Help PagesThe printer has several Help Pages that you can print from the front panel to learn
Using the Front Panel7User Manual7-7Demonstration PagesThese pages are sample demonstration pages you can print through the front panel or through the
Getting Set Up2User Manual2-7Registering the printerThe TekColor Care information envelope contains your TekColor Care registration card.1.Find the re
7Using the Front Panel7-8Phaser 350 Color PrinterPrinter standby modesYou can change the Energy Star mode through the front panel or through the World
Using the Front Panel7User Manual7-9Selecting the cleaning page sourceThe printer picks sheets of paper from a designated media tray as part of its se
7Using the Front Panel7-10Phaser 350 Color Printer5.Press the Menu button to access the cleaning page source settings.Cleaning Page Source:Upper<-
User Manual8-1Chapter8Supplies, Accessories, and Expanding your SystemTektronix supplies: the mark of qualityTektronix supplies are developed and tes
8Supplies, Accessories, and Expanding your System8-2Phaser 350 Color PrinterOrdering printer suppliesFor a complete list of printer supplies, refer to
Supplies, Accessories, and Expanding your System8User Manual8-3Interface cables and adaptersThe following cables and adapters are available through Te
8Supplies, Accessories, and Expanding your System8-4Phaser 350 Color PrinterExtended Features upgradeIn its standard configuration, the Phaser 350 offe
Supplies, Accessories, and Expanding your System8User Manual8-5Optional Lower Paper Tray AssemblyAn optional Lower Paper Tray Assembly for paper print
8Supplies, Accessories, and Expanding your System8-6Phaser 350 Color PrinterOptional media traysThe printer is shipped with a Letter- or A4-size paper
Supplies, Accessories, and Expanding your System8User Manual8-7Memory upgradeThe Phaser 350 printer has 8 Mbytes of standard memory. You can upgrade
2Getting Set Up2-8Phaser 350 Color PrinterWarningThe printer is not permanently attached to the Lower Paper Tray Assembly. When moving the printer, fi
8Supplies, Accessories, and Expanding your System8-8Phaser 350 Color PrinterPhaserShare network cardsTektronix PhaserShare™ network cards offer high-p
Supplies, Accessories, and Expanding your System8User Manual8-9Phaser CopystationNote The printer’s Extended Features upgrade is required to use the P
8Supplies, Accessories, and Expanding your System8-10Phaser 350 Color PrinterPhaserSymFor printing in VMS environments, Tektronix offers PhaserSym™.
User Manual9-1Chapter9Regulatory Information and SpecificationsDeclaration of conformityTektronix, Inc.Color Printing and Imaging DivisionP.O. Box 100
9Regulatory Information and Specifications9-2Phaser 350 Color PrinterCanadian EMC (Electromagnetic Compatibility)regulatory standards This digital ap
Regulatory Information and Specifications9User Manual9-3Material Safety Data SheetsProper management of environmental resources protects the well-bein
9Regulatory Information and Specifications9-4Phaser 350 Color PrinterMSDS for ColorStix ink sticksSection I – Product identificationTrade name and Tekt
Regulatory Information and Specifications9User Manual9-5Section XI – Toxicological informationToxicity: Non-toxic orally.Irritation: Not an irritant
9Regulatory Information and Specifications9-6Phaser 350 Color PrinterMSDS for silicone oilSection I – Product identificationTrade name and Tektronix pa
Regulatory Information and Specifications9User Manual9-7Section IX – Physical and chemical propertiesAppearance: Colorless liquid.Odor: Slight.Solub
Getting Set Up2User Manual2-93.Make sure that the left and right alignment pins fit in the holes in the base of the printer.4.Plug the Lower Paper Tray
9Regulatory Information and Specifications9-8Phaser 350 Color PrinterSpecificationsPrinter tiltPlace the printer on a level surface with no more than 3
Regulatory Information and Specifications9User Manual9-9Power consumptionOperating power consumption: 140 to 480 WattsMeets Energy Star power conserv
9Regulatory Information and Specifications9-10Phaser 350 Color Printer
User ManualIndex-1IndexAaccessoriesoptional 2-4ordering 8-1, 8-2standard 2-2Acrobat Readerinstalling on a PC 2-50adaptersordering 8-3addi
Index-2Phaser 350 Color PrinterCleaning Page Sourcecleaning page 5-9, 6-14selecting the cleaning page source 7-9CMYK Sampler, Macintosh utility
User ManualIndex-3drum fluidcleaning 5-25, 5-27precaution 5-8, 5-20EEasyCopy/X, workstation software 3-22emissions 9-9emptying the waste
Index-4Phaser 350 Color PrinterHHAL — Highly Automated Library 3-22, 3-23, 3-41, 6-33HAL, automated fax system 6-2telephone number and in
User ManualIndex-5Lower Paper Tray Assembly, cont.paper only 2-14, 3-33paper tray order numbers 8-5paper weight 3-30LPT port problems 6-23M
Index-6Phaser 350 Color Printermoving the printer 5-38locking the transit restraint 5-37precautions 5-36removing the maintenance tray 5-36Nnet
User ManualIndex-7PC utility filesCMYK.PS 4-10CONFIG.PS 6-31FONTS.PS 3-46HSB.PS 4-10RGB.PS 4-10TEKEHAND.PS 6-27PC/NFS 6-23, 6-40PCL5
2Getting Set Up2-10Phaser 350 Color PrinterUnlocking the transit restraintCautionTo avoid damaging the printer, always turn the printer power off usin
Index-8Phaser 350 Color Printerprinter driversgeneric 3-34installingMacintosh 2-59QuickDraw GX 2-57printing transparencies 3-37usingMacintosh
User ManualIndex-9Ssafety and emissions 9-9screen fontsinstalling 3-44Macintosh 3-44SCSI hard diskordering 8-10selecting 2-24SCSI portconnec
Index-10Phaser 350 Color Printertroubleshootingimage quality problems 6-6media feeding or jamming problems 6-6network problems 6-8operational hi
Getting Set Up2User Manual2-11Installing the maintenance trayThe printer is shipped with a maintenance tray that must be installed before printing is
2Getting Set Up2-12Phaser 350 Color Printer3.Remove the packing materials from the maintenance tray. Retain the plastic bag for disposal of the used
Getting Set Up2User Manual2-13Loading ink sticksThe printer’s standard accessories include a box containing one of each color Phaser 350 ColorStix® so
Copyright © Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this pu
2Getting Set Up2-14Phaser 350 Color PrinterSelecting a media tray configurationIf you print on different types of media (paper and transparencies, lett
Getting Set Up2User Manual2-15When you add the Lower Paper Tray Assembly to the printer, you can select between paper printing (lower tray) and transp
2Getting Set Up2-16Phaser 350 Color PrinterLoading paper and transparency trays1.Prior to loading paper in a tray, fan the paper to release sheets tha
Getting Set Up2User Manual2-174.Insert the media tray into the printer. Loading the Lower Paper Tray AssemblyThe Lower Paper Tray Assembly holds up t
2Getting Set Up2-18Phaser 350 Color Printer1.Load one-half of a ream (250 sheets or less) of paper at a time.2.Prior to loading paper in the Lower Pap
Getting Set Up2User Manual2-195.Insert the paper tray into the Lower Paper Tray Assembly. 9101-74
2Getting Set Up2-20Phaser 350 Color PrinterConnecting the printerPrinter portsThe printer can support one optional PhaserShare™ network card; refer to
Getting Set Up2User Manual2-211.PhaserShare card (optional)The printer accepts one of the following: PhaserShare Ethernet card supporting Novell NetW
2Getting Set Up2-22Phaser 350 Color PrinterPhaserShare network and serial connectionsOptional PhaserShare cards provide Ethernet, Token Ring, or Local
Getting Set Up2User Manual2-23Parallel connectionThe printer supports a standard (uni-directional) parallel port. The parallel port can also be set f
Phaser ® 350 Warranty Tektronix warrants that the Phaser 350 will be free from defects in materials and workmanship for a period of one (1) year fro
2Getting Set Up2-24Phaser 350 Color PrinterSCSI peripheral devicesThe SCSI port is used for connecting these optional peripheral devices: Phaser Copy
Getting Set Up2User Manual2-25Turning on the printerAfter you have connected the interface cables, you are ready to connect the power cord and turn on
2Getting Set Up2-26Phaser 350 Color Printer1.Plug the power cord into the printer and into a grounded outlet.2.Turn on the printer.NoteTo ensure optim
Getting Set Up2User Manual2-27Turning off the Startup pageAfter the printer has warmed up, it automatically prints a startup page. If you want to tur
2Getting Set Up2-28Phaser 350 Color PrinterSelecting a language for the front panelMessages that appear in the front panel window are in English by de
Getting Set Up2User Manual2-29Help Pages overviewThe printer has several Help Pages that you can print to learn more about the printer’s operation and
2Getting Set Up2-30Phaser 350 Color PrinterInstalling the printer’s softwarePackaged with your printer is a CD-ROM and a set of floppy diskettes conta
Getting Set Up2User Manual2-31PC/Windows softwareRefer to the following table for more information on printer software. +Software available on the
2Getting Set Up2-32Phaser 350 Color PrinterInstalling printer description filesPostScript printer description files (PPDs) are used by some drivers and
Getting Set Up2User Manual2-33Aldus and Adobe applicationsAldus and Adobe applications, such as PageMaker and FreeHand, use PostScript printer descrip
Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal in
2Getting Set Up2-34Phaser 350 Color PrinterSetting up the Microsoft PostScript driver for Windows 951.Use either the printer’s CD-ROM or diskette: CD
Getting Set Up2User Manual2-358.In the Install From Disk dialog box, do one of the following:CD-ROM: a.Click Browse. b.In the Open dialog box select
2Getting Set Up2-36Phaser 350 Color Printer12.At the prompt, Would you like to print a test page? click Yes to verify the printer’s connection, or cli
Getting Set Up2User Manual2-37Setting up the Adobe PostScript driver for Windows 95NoteThe files for this driver are available only on the printer’s CD
2Getting Set Up2-38Phaser 350 Color Printer7.In the Install PostScript Printer from PPD dialog box, select the directory and drive for the printer’s C
Getting Set Up2User Manual2-39Setting up the Tektronix driver for Windows 3.1Packaged with your printer is a Tektronix Printer Driver for Windows 3.1
2Getting Set Up2-40Phaser 350 Color PrinterConfiguring the driver1.Open the Printers dialog box if it is not still displayed. (From the Control Panel,
Getting Set Up2User Manual2-416.Set the Timeouts. These options regulate your computer’s communications with its printer ports. Device Not Selecte
2Getting Set Up2-42Phaser 350 Color Printer Select one of the Header options. The Header contains important PostScript information that must accompa
Getting Set Up2User Manual2-43Setting up the Adobe PostScript driver for Windows 3.1NoteThe files for this driver are available on the printer’s CD-ROM
2Getting Set Up2-44Phaser 350 Color Printer6.A message appears as files are copied to your hard disk. Click the Restart Windows button when the instal
Getting Set Up2User Manual2-45Setting up a PostScript driver for Windows NT 4.0 TekColor color corrections and other PostScript Level 2 printer feat
2Getting Set Up2-46Phaser 350 Color Printer7.A list of Tektronix printers appears. Select your printer in the list, then click Next: Select Tektro
Getting Set Up2User Manual2-47Making default settings1.From the Properties dialog box, click the Device Settings tab.2.In the Device Settings sheet, l
2Getting Set Up2-48Phaser 350 Color PrinterSetting up a PostScript driver for Windows NT 3.51This update procedure provides printer page size informat
Getting Set Up2User Manual2-497.When you are returned to the Create Printer dialog box, fill in the other fields as desired, then click OK; the PostScri
2Getting Set Up2-50Phaser 350 Color PrinterInstalling Adobe Acrobat Reader 1.Insert the printer’s CD-ROM into your CD-ROM drive. 2.Do one of the fol
Getting Set Up2User Manual2-51Installing ATM software NoteATM software is available only on the CD-ROM for the printer’s Extended Features option.1.In
2Getting Set Up2-52Phaser 350 Color PrinterMacintosh softwareInstaller overviewThe Phaser 350 printer’s CD-ROM and diskette include an installer appli
Getting Set Up2User Manual2-53Using the Macintosh InstallerUse the installer application on the printer’s CD-ROM or diskettes to install the printer’s
User Manual vii Contents 1 Introduction Overview 1-1Information roadmap 1-4 2 Getting Set Up At a glance 2-1Setting up the printer 2-2What you get wi
2Getting Set Up2-54Phaser 350 Color PrinterSetting up the Phaser 350 printer driverThe Phaser 350 driver is a Tektronix-modified version of Apple'
Getting Set Up2User Manual2-55Setting up the Adobe PSPrinter DriverThe Adobe PSPrinter driver uses printer-specific PPDs (PostScript Printer Descriptio
2Getting Set Up2-56Phaser 350 Color PrinterNoteIf you are not sure which configuration of the printer you have, the printer’s startup page lists this i
Getting Set Up2User Manual2-57Setting up the Phaser 350 GX driverIf you are using Apple Macintosh QuickDraw GX and System Software 7.5 or later, use t
2Getting Set Up2-58Phaser 350 Color Printer6.Click on your Phaser 350 printer in the list of printers on the right side of the Chooser.7.Click the Cre
Getting Set Up2User Manual2-59Setting up the Apple LaserWriter 8.x driverThe LaserWriter 8.x driver uses printer-specific PPDs (PostScript Printer Desc
2Getting Set Up2-60Phaser 350 Color Printer8.The correct PPD file should be selected automatically. If the PPD file is not automatically selected, a di
Getting Set Up2User Manual2-61Workstation softwarePhaserPrint™ software for UNIX (demo)For UNIX environments, Tektronix offers the optional PhaserPrin
2Getting Set Up2-62Phaser 350 Color Printer
User Manual3-1Chapter3Printing BasicsPrinting from different platformsYou can print to your printer from IBM-compatible personal computers, Macintosh
viii Phaser 350 Color Printer 3 Printing Basics Printing from different platforms 3-1Printing from a PC 3-2Printing from a Macintosh 3-14Printing fro
3Printing Basics3-2Phaser 350 Color PrinterPrinting from a PCYou can print from a PC with or without a printer driver. The supported drivers allow yo
Printing Basics3User Manual3-3* These features are available with the printer’s Extended Features option only. Print features quick reference: Wind
3Printing Basics3-4Phaser 350 Color PrinterUsing the Microsoft PostScript driver with Windows 95 To select printing options, follow these steps:1.In t
Printing Basics3User Manual3-5 Click the Device Options tab to see printer-specific options, such as color corrections. Click the PostScript tab t
3Printing Basics3-6Phaser 350 Color PrinterUsing the AdobePS 4 driver with Windows 95To select printing options, follow these steps:1.In the Printers
Printing Basics3User Manual3-7 Click the PostScript tab to see PostScript-related options. The PostScript header contains important PostScript in
3Printing Basics3-8Phaser 350 Color PrinterUsing the Tektronix Driver for Windows 3.11.From the Control Panel, double-click the Printers icon to open
Printing Basics3User Manual3-9Using the Adobe PostScript driver for Windows 3.1To select printing options, follow these steps: 1.From the Contr
3Printing Basics3-10Phaser 350 Color Printer Click the Job Control tab to see print job-related options. The PostScript header contains importa
Printing Basics3User Manual3-11Using the Windows NT 4.0 PostScript driverIf you are using Microsoft Windows NT 4.0, first follow the instructions in C
User Manual ix 4 Printing: Beyond the Basics Working with color 4-2TekColor corrections — making the best selection 4-3Deciding which color correcti
3Printing Basics3-12Phaser 350 Color PrinterSelecting printer options within an application: Page SetupNoteIf changing the Printer Driver settings th
Printing Basics3User Manual3-13Using the Windows NT 3.51 PostScript driverIf you are using Microsoft Windows NT 3.51, follow the instructions in Chapt
3Printing Basics3-14Phaser 350 Color PrinterPrinting from a MacintoshTo print from a Macintosh, you need a printer driver. Installing one of the supp
Printing Basics3User Manual3-15* These features are available with the printer’s Extended Features option only. Print features quick reference: Mac
3Printing Basics3-16Phaser 350 Color PrinterUsing the Phaser 350 driver From the File menu, open the Page Setup dialog box. Use the Paper pop-up men
Printing Basics3User Manual3-17Using the Adobe PSPrinter DriverNoteRefer to the on-line user guide on the printer’s CD-ROM for more information on usi
3Printing Basics3-18Phaser 350 Color PrinterUsing the Phaser 350 GX driverNoteRefer to the on-line manuals on the printer’s CD-ROM for details on usin
Printing Basics3User Manual3-19Using the Apple LaserWriter 8.x driver From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu
3Printing Basics3-20Phaser 350 Color PrinterPrinting from a workstationOverviewYou can print from a UNIX or VMS workstation through Ethernet, Token Ri
Printing Basics3User Manual3-21UNIX workstationsFor UNIX environments, Tektronix offers the optional PhaserPrint™ software. PhaserPrint software offe
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