User ManualPhaser ® 380Color Printer First printing October 1997 070-9662-01
x Phaser 380 Color Printer Printing transparencies 3-39Transparency quality tips 3-40Manual-feed printing 3-41Duplex printing 3-44Printer languages:
3Printing Basics3-30Phaser 380 Color PrinterRelative media sizes. The following illustration shows the relative sizes of the media that the printerÕ
Printing Basics3User Manual3-31Manual feed sizes. The printerÕs manual feeder recognizes seven different Þxed media sizes: Executive, A4, Letter, Le
3Printing Basics3-32Phaser 380 Color PrinterMedia weightThe following table lists the supported weights for paper media printed from the media tray an
Printing Basics3User Manual3-33Margins and image areaThe image area is the part of the media where the printer is capable of printing. When the print
3Printing Basics3-34Phaser 380 Color PrinterPaper and ink handling tips Keep the media supplies, trays, and ink in covered containers. Dust and dirt
Printing Basics3User Manual3-35Media traysStandard trayThe printer is shipped with a universal media tray that accepts both paper and transparency med
3Printing Basics3-36Phaser 380 Color PrinterChanging media sizes. The media tray uses two adjustable, blue-colored guides to hold paper and transpar
Printing Basics3User Manual3-37Lower paper trayThe Lower Paper Tray Assembly, using the same universal media tray, operates identically to the printer
3Printing Basics3-38Phaser 380 Color PrinterPrinting on letterhead Letterhead must be loaded face up in the media tray with the bottom edge of the pa
Printing Basics3User Manual3-39Printing transparenciesTektronix transparency media is recommended for use in this printer, as it provides optimal imag
User Manual xi 5 Caring for Your Printer Overview 5-1Adding ink 5-2Ink handling tips 5-3Emptying the waste liner (A) 5-4Replacing the maintenance tra
3Printing Basics3-40Phaser 380 Color Printer2.When you are printing transparencies using the standard media tray, load up to 100 transparency sheets i
Printing Basics3User Manual3-41Manual-feed printing1.Select Manual Feed from a supported printer driver.2.Click on the Print button.3.Go to the printe
3Printing Basics3-42Phaser 380 Color PrinterManual-feed letterhead: When you manually feed letterhead, orient the letterhead face-down and feed the b
Printing Basics3User Manual3-43Manual-feed envelopes: When you manually feed envelopes, orient the envelope with the printing side face down and the
3Printing Basics3-44Phaser 380 Color PrinterDuplex printingThe printer supports duplex printing from the manual-feed slot. NoteFrequent duplexing inc
Printing Basics3User Manual3-45Printer languages: PostScript, HP-GL, PCL5The printer supports PostScript Level 1 and Level 2, and HP-GL (Hewlett-Pack
3Printing Basics3-46Phaser 380 Color PrinterFontsFor general information on fonts, you can request a document catalog from HAL or EuroHAL, TektronixÕ
Printing Basics3User Manual3-47Printer’s Extended Features optionIf you have the printerÕs Extended Features option, ATM software and 69 fonts are inc
3Printing Basics3-48Phaser 380 Color Printer
User Manual4-1Chapter4Printing:Beyond the BasicsRefer to the following topics: Working with color TekColor corrections Ñ making the best selection
xii Phaser 380 Color Printer 6 Troubleshooting If you need help 6-1Receiving email update notices 6-2Using the automated fax systems 6-3Front panel m
4Printing: Beyond the Basics4-2Phaser 380 Color PrinterWorking with colorWhether you are producing color reports, memos, graphs, charts, overhead tran
Printing: Beyond the Basics4User Manual4-3TekColor corrections — making the best selectionThe printerÕs TekColor color correction options provide simu
4Printing: Beyond the Basics4-4Phaser 380 Color PrinterDeciding which color correction to useColor printers and computer display screens produce color
Printing: Beyond the Basics4User Manual4-5 Printing objective or problem Color correction to useTurn off all color corrections NoneUsing PANTONE
4Printing: Beyond the Basics4-6Phaser 380 Color PrinterColor correction descriptionsTurning off all color correctionsIf you do not want to use any Tek
Printing: Beyond the Basics4User Manual4-7Closely match printing press colorsThere are several printing press color correction options. Each press op
4Printing: Beyond the Basics4-8Phaser 380 Color PrinterPrinting in gray scaleThe Monochrome option prints your color image as a monochrome gray scale
Printing: Beyond the Basics4User Manual4-9Special considerationsIf your Phaser 380 printer is shared on a networkAnother user may use the downloadable
4Printing: Beyond the Basics4-10Phaser 380 Color PrinterPrinting and using the color sampler chartsYou can print color sampler charts from your printe
Printing: Beyond the Basics4User Manual4-11Methods of printing PANTONE ColorsThere are two ways of working with PANTONE Colors: ÒPrinter-speciÞc PANT
User Manual xiii Selecting page sizes in Windows applications 6-35Windows 3.1 6-35Windows 95 6-36Fonts printing incorrectly from Windows 6-37Sharing
4Printing: Beyond the Basics4-12Phaser 380 Color PrinterPANTONE Colors from swatch booksIn some applications, you can select PANTONE Colors from a swa
Printing: Beyond the Basics4User Manual4-13Using the Quick Collate optionThe Quick Collate option in the supported drivers performs document collation
4Printing: Beyond the Basics4-14Phaser 380 Color PrinterThe number of pages that can be collated at one time depends on these factors: The number of
Printing: Beyond the Basics4User Manual4-15Previewing with Check PrintThis feature is available only with the printerÕs Extended Features option. Whe
4Printing: Beyond the Basics4-16Phaser 380 Color Printer2.Check your Þrst print. At the Check Print message on the printerÕs front panel, press one o
Printing: Beyond the Basics4User Manual4-17Using Image SmoothingImage Smoothing blends the adjacent colors in an image so that color transitions are l
4Printing: Beyond the Basics4-18Phaser 380 Color PrinterPrinting the Color Control StripThe Color Control Strip feature in supported printer drivers p
User Manual5-1Chapter5Caring for Your PrinterOverviewThe following topics will help you to care for the printer and keep it in peak operating conditio
5Caring for Your Printer5-2Phaser 380 Color PrinterAdding inkApproximate time to complete: 1 minuteThe printer uses Phaser 380 ColorStix¨ solid-ink s
Caring for Your Printer5User Manual5-3The print-quality setting and ink coverage per print affect the printerÕs ink consumption. To reorder addition
xiv Phaser 380 Color Printer 8 Supplies, Accessories, and Expanding Your Printer Tektronix supplies: the mark of quality 8-1Customizing your printer
5Caring for Your Printer5-4Phaser 380 Color PrinterEmptying the waste liner (A)Approximate time to complete: 3 minutesThe waste liner (A) fits inside
Caring for Your Printer5User Manual5-52.When you open the front cover, the following message appears:Waste Liner (A) FullRemove Tray (B)3.Grasp the ma
5Caring for Your Printer5-6Phaser 380 Color Printer4.Lift one end of the blue waste liner by its handle to release it from the maintenance tray; remov
Caring for Your Printer5User Manual5-7Replacing the maintenance tray (B)Approximate time to complete: 22 minutesThe printer uses the maintenance tray
5Caring for Your Printer5-8Phaser 380 Color Printer1.Open the front cover. CautionSome surfaces inside the printer may be hot. Be careful not to tou
Caring for Your Printer5User Manual5-93.Grasp the maintenance tray by the front handle and lift up while sliding it out of the printer. You may noti
5Caring for Your Printer5-10Phaser 380 Color PrinterReplacing the media tray separator padApproximate time to complete: 2 minutesThe printer uses a s
Caring for Your Printer5User Manual5-112.Remove any media loaded in the tray and turn the tray over. 3.Locate the two blue-colored tabs associated w
5Caring for Your Printer5-12Phaser 380 Color Printer4.Remove and discard the old separator pad. 5.Install the new replacement separator pad. An alig
Caring for Your Printer5User Manual5-13Cleaning the printerPeriodically cleaning the printer keeps it in peak operating condition. Automatic cleaning
User Manual 1-1 Chapter 1 Introduction Overview The Tektronix Phaser ¨ 380 Color Printer uses TektronixÕ solid ink-jet technology. Solid ink-jet re
5Caring for Your Printer5-14Phaser 380 Color PrinterCleaning suppliesWhen you receive your new printer, it includes these cleaning supplies:1.Cleaning
Caring for Your Printer5User Manual5-15Using isopropyl alcoholIn general, it is best to use the purest isopropyl alcohol (99%) available to you. You
5Caring for Your Printer5-16Phaser 380 Color PrinterIdentifying cleaning proceduresCleaning procedures are referenced by the type of printing problem
Caring for Your Printer5User Manual5-17Cleaning for light stripes: printheadApproximate time to complete: 3-10 minutesIf your prints have 2.5 mm (1/
5Caring for Your Printer5-18Phaser 380 Color Printer5.To conÞrm that the problem has been corrected, press the Test button to print a test page. Chec
Caring for Your Printer5User Manual5-196.If one or more of the color bars are still missing, repeat the cleaning sequence. Press the Clean button onc
5Caring for Your Printer5-20Phaser 380 Color PrinterCleaning for upper tray jams: media pick rollerApproximate time to complete: 5 minutesIf you are
Caring for Your Printer5User Manual5-213.Press the Clean button. A front panel message prompts you to install the cleaning tray in the upper media tr
5Caring for Your Printer5-22Phaser 380 Color Printerd.Place the cleaning tray in the media tray so that the trayÕs sponge pad is nearest the paper tra
Caring for Your Printer5User Manual5-238.To remove paper dust, use a clean cloth or a dry brush to wipe the separator pad located inside the media tra
1 Introduction 1-2 Phaser 380 Color Printer Configurations. In its standard conÞguration, the printer provides 300 x 300 dots-per-inch (dpi) resolut
5Caring for Your Printer5-24Phaser 380 Color Printer10.Reload media in the media tray. Replace the upper media tray in the printer.11.Press the Exit
Caring for Your Printer5User Manual5-253.Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. Place the main
5Caring for Your Printer5-26Phaser 380 Color Printer5.Scrub the surface of the media-pick roller thoroughly. If the cloth becomes dirty, discard it a
Caring for Your Printer5User Manual5-278.Locate the bottom of the media-pick roller according to the following illustration. 9.Using an alcohol-soak
5Caring for Your Printer5-28Phaser 380 Color PrinterCleaning for jams and ink smears: media-feed rollersApproximate time to complete: 5 minutesIf yo
Caring for Your Printer5User Manual5-291.When the printer is on and the Ready message or the printerÕs name appears, press the Clean button. The prin
5Caring for Your Printer5-30Phaser 380 Color Printer5.Open the front cover. 6. The following message appears: Turn Upper Feed Rollers Clean
Caring for Your Printer5User Manual5-317.There are two sets of upper media-feed rollers located above the maintenance tray. One set of rollers is rub
5Caring for Your Printer5-32Phaser 380 Color Printer11.Press the left arrow(<---) button until the following message appears:Clean:Lower Feed Rolle
Caring for Your Printer5User Manual5-3314.After the printer turns the rollers several times, move the cleaning card to the right to continue cleaning
Introduction 1 User Manual 1-3Font support. The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5, and a variety of
5Caring for Your Printer5-34Phaser 380 Color PrinterCleaning for lower tray jams: paper pick rollerApproximate time to complete: 5 minutesIf you are
Caring for Your Printer5User Manual5-353.Press the Clean button. A front panel message prompts you to install the cleaning tray in the lower paper tr
5Caring for Your Printer5-36Phaser 380 Color Printerd.Place the cleaning tray in the lower paper tray so that the trayÕs sponge pad is nearest the pap
Caring for Your Printer5User Manual5-377.Remove the cleaning tray from the paper tray.8.To remove paper dust, use a clean cloth or a dry brush to wipe
5Caring for Your Printer5-38Phaser 380 Color Printer11.The front panel re-displays the following message:Clean:Jam At Lower Tray<---- Clean Tes
Caring for Your Printer5User Manual5-39Cleaning for lower tray jams: paper-feed rollersApproximate time to complete: 5 minutesThe Lower Paper Tray A
5Caring for Your Printer5-40Phaser 380 Color Printer6.Remove the upper media tray from the printer and the following message appears:Turn Lower Tray R
Caring for Your Printer5User Manual5-41Cleaning for ink smears and transfix problems: internal paper pathApproximate time to complete: 3-20 minutesIf
5Caring for Your Printer5-42Phaser 380 Color Printer3.Press the Clean button. The printer displays the following message:Clean:Ink Smears Quick Ext
Caring for Your Printer5User Manual5-43Cleaning for ink smears: paper-exit pathApproximate time to complete: 10 minutesIf you have already performed
1 Introduction 1-4 Phaser 380 Color Printer Information roadmap Tektronix provides information on the Phaser 380 printer in several ways: User Manual
5Caring for Your Printer5-44Phaser 380 Color Printer1.When the printer is on and the Ready message or the printerÕs name appears, press the Clean butt
Caring for Your Printer5User Manual5-456.To clean the rubber exit rollers from the outside of the printer, place an alcohol-soaked cleaning cloth agai
5Caring for Your Printer5-46Phaser 380 Color Printer9.To check the condition of the exit Þngers, Þrst open the front cover.10.Open the exit cover usin
Caring for Your Printer5User Manual5-47CautionTo avoid damaging the print drum and exit Þngers, never scrape excess ink with a tool or Þngernail. Use
5Caring for Your Printer5-48Phaser 380 Color Printer12.To clean the white plastic exit rollers, place and hold an alcohol-soaked cloth on top of each
Caring for Your Printer5User Manual5-49Cleaning the maintenance tray blade (optional)During normal use, you may notice an accumulation of ink, paper d
5Caring for Your Printer5-50Phaser 380 Color Printer2.Grasp the maintenance tray by the front handle and lift up while sliding it out of the printer.
Caring for Your Printer5User Manual5-513.Using a dry, lint-free cloth, clean one end of the maintenance tray blade by lightly wiping the blade from th
5Caring for Your Printer5-52Phaser 380 Color Printer4.Clean the other end of the blade by wiping from the center of the blade and moving outward in th
Caring for Your Printer5User Manual5-53Moving your printerBefore moving the printer, follow these three important steps as described later in detail.1
User Manual 2-1 Chapter 2Getting Set UpAt a glanceInstallation of your printer involves these tasks:1.Setting up the printer (page 2-2). Putting
5Caring for Your Printer5-54Phaser 380 Color PrinterRemoving the maintenance tray (B)1.Remove the maintenance tray from the printer, keeping it level.
Caring for Your Printer5User Manual5-55Locking the transit restraint Refer to the following illustration while performing these steps.1.When the print
5Caring for Your Printer5-56Phaser 380 Color PrinterChanging line voltageIf you move the printer to a country that uses a different line voltage, the
User Manual6-1Chapter6TroubleshootingIf you need helpIf you need assistance, contact your local Tektronix dealer or sales representative or any of the
6Troubleshooting6-2Phaser 380 Color PrinterReceiving email update noticesUsing the World Wide Web, you can register to receive email notiÞcation of ne
Troubleshooting6User Manual6-3Using the automated fax systemsAs an alternative to other resources, and to provide up-to-date information quickly, Tekt
6Troubleshooting6-4Phaser 380 Color PrinterFront panel messagesThe front panel displays messages indicating the condition of the printer. Some messag
Troubleshooting6User Manual6-5Install New Tray (B)Maintenance tray (B) is empty. Open the front cover, remove the maintenance tray and replace it wit
6Troubleshooting6-6Phaser 380 Color PrinterJam:Remove Upper TrayJam:Remove Media TrayThere is a paper jam at the upper media tray as opposed to the lo
Troubleshooting6User Manual6-7Waiting For Manual FeedInsert paper or transparency in the manual-feed slot.Waiting For PaperThe print job specifies pape
2Getting Set Up2-2Phaser 380 Color PrinterSetting up the printerWhat you get with your printer The printer and its basic accessories are shipped in a
6Troubleshooting6-8Phaser 380 Color PrinterProblems and solutionsRefer to the following tables if you encounter problems with the printer. Media feed
Troubleshooting6User Manual6-9 Paper jamming at manual-feed slot.Wait for the front panel prompt before feeding paper. Make sure that the proper
6Troubleshooting6-10Phaser 380 Color PrinterPrinted image is shifted, the wrong color, or margins are not correct. You may have to make adjustments i
Troubleshooting6User Manual6-11Image prints in black-and-white instead of color. PC users: Be sure to use a driver that supports color PostScript. I
6Troubleshooting6-12Phaser 380 Color Printer Network problemsSymptom SolutionThe printer doesn’t appear in the Chooser on a Macintosh. Alw
Troubleshooting6User Manual6-13The printer processes an image but does not finish printing (the printer times out). PC users: If you are using the se
6Troubleshooting6-14Phaser 380 Color PrinterA Macintosh printed image has shifted or the margins are not correct. You should install a supported prin
Troubleshooting6User Manual6-15 The printer processes a file sent via the serial or parallel port and the job prints successfully. After printing, th
6Troubleshooting6-16Phaser 380 Color PrinterInk Low message appears when ink bins are full.Apply pressure to each row of ink sticks in the loading bin
Troubleshooting6User Manual6-17All about media jamsUse the following guidelines to help prevent paper and transparencies from jamming inside the print
Getting Set Up2User Manual2-39662-013CleaningKit47698WarrantyRegistrationSupplies Information14121311UserManualTransparenciesQuick-Start InstallationP
6Troubleshooting6-18Phaser 380 Color PrinterLocating jammed mediaPaper jams can occur in these places:1.Inside the exit cover2.Inside the front cover3
Troubleshooting6User Manual6-19Removing jammed mediaTo avoid ink smears inside the printer, always try to pull jammed paper or transparency media out
6Troubleshooting6-20Phaser 380 Color Printer3.If necessary, open the exit cover using the blue release button located inside the front cover, at the t
Troubleshooting6User Manual6-21If your file doesn’t printIf you've conÞgured a supported driver for your printer but your printer isn't print
6Troubleshooting6-22Phaser 380 Color PrinterWindows users (general) Check to make sure that you have conÞgured the communications ports and the Hands
Troubleshooting6User Manual6-23If you are using PC/NFSIf you have PC/NFS (Personal Computer/Network File System) software installed on your computer,
6Troubleshooting6-24Phaser 380 Color PrinterWindows 951.Select Start in the taskbar on your screen.2.In the menu that appears, select Settings.3.In th
Troubleshooting6User Manual6-25Check the printer’s language modeIf your Þle doesnÕt print, the language on the printerÕs port you are using may have b
6Troubleshooting6-26Phaser 380 Color PrinterPostScript printing errorsNoteFor information on speciÞc applications, request a document catalog from HAL
Troubleshooting6User Manual6-27Using a PostScript error handlerThe error handling utility is useful for diagnosing problems when a job doesnÕt print.
2Getting Set Up2-4Phaser 380 Color PrinterOptional accessoriesWhen you order one of the printerÕs optional accessories, each is shipped separately. 1.
6Troubleshooting6-28Phaser 380 Color PrinterFixing timeout problems in WindowsIf print jobs are timing out and not printing, you may need to increase
Troubleshooting6User Manual6-29Windows timeout: From DOS (and Windows 3.1)NoteTo use this procedure, the printer must be connected directly to your c
6Troubleshooting6-30Phaser 380 Color PrinterNoteThe TIMEOUTS.PS Þle affects printer operation. If the printer is shared on a network, using this Þle
Troubleshooting6User Manual6-31Printed colors are not what you expectedIn general Check the printer settings in the printer driver. Try selecting an
6Troubleshooting6-32Phaser 380 Color PrinterPrinting PANTONE ColorsIf a Phaser 380 printerÕs printer-speciÞc PANTONE Colors are not printing as expect
Troubleshooting6User Manual6-33Using the Tektronix halftone screensTektronix halftone screens are designed for Tektronix printers, and improve print q
6Troubleshooting6-34Phaser 380 Color PrinterPC and workstation users1.Locate the utility Þles in the PHSR380 directory on the printerÕs CD-ROM.2.Copy
Troubleshooting6User Manual6-35Selecting page sizes in Windows applicationsIn some Windows applications, you can select printer page sizes in a Print
6Troubleshooting6-36Phaser 380 Color PrinterWindows 951.Click the Start icon in the taskbar on your computer screen; a menu appears.2.Move the cursor
Troubleshooting6User Manual6-37Fonts printing incorrectly from WindowsIf fonts are printing incorrectly from Windows, make sure you installed the corr
Getting Set Up2User Manual2-5 9662-022435Phaser CopyStation 1
6Troubleshooting6-38Phaser 380 Color PrinterSharing the printer on a networkDriver, utility files, and front panel interactionsIf your Phaser 380 print
Troubleshooting6User Manual6-39 When you print from a non-supported driver, your images are printed with one of the following selections: A color c
6Troubleshooting6-40Phaser 380 Color Printer
User Manual7-1Chapter7Using the Front PanelFront panel overviewThe printerÕs front panel provides you with information about the printerÕs operation,
7Using the Front Panel7-2Phaser 380 Color PrinterFront panel buttons1.The Exit button allows you to perform these menu functions: Back up a level in
Using the Front Panel7User Manual7-3 Two-line displayThe two lines of the display have the following functions:Line 1 Displays status messages such a
7Using the Front Panel7-4Phaser 380 Color PrinterEnabling and disabling the front panel menuThe printer allows a system administrator to lock the fron
Using the Front Panel7User Manual7-5Front panel menu mapPhaser® 380 Menu Mapscrolls backward through available selectionsscrolls forward through avail
7Using the Front Panel7-6Phaser 380 Color Printer Printer Help PagesThe printer has several Help Pages that you can print from the front panel to lear
Using the Front Panel7User Manual7-7Demonstration PageYou can print copies of a sample demonstration page through the front panel or through the World
2Getting Set Up2-6Phaser 380 Color PrinterTouring the printerUse the following illustration to familiarize yourself with the printer.1.Front-cover rel
7Using the Front Panel7-8Phaser 380 Color PrinterPrinter standby modesYou can change or disable Energy Star settings through the front panel (refer to
Using the Front Panel7User Manual7-9Selecting the cleaning page sourceThe printer picks sheets of paper from a designated media tray as part of its se
7Using the Front Panel7-10Phaser 380 Color Printer
User Manual 8-1Chapter8Supplies, Accessories, and Expanding Your PrinterTektronix supplies: the mark of qualityTektronix supplies are developed and t
8 Supplies, Accessories, and Expanding Your Printer8-2 Phaser 380 Color PrinterOrdering printer suppliesFor a complete list of printer supplies, refer
Supplies, Accessories, and Expanding Your Printer 8User Manual 8-3Interface cables and adaptersThe following cables and adapters are available through
8 Supplies, Accessories, and Expanding Your Printer8-4 Phaser 380 Color PrinterExtended Features upgradeIn its standard conÞguration, the Phaser 380 p
Supplies, Accessories, and Expanding Your Printer 8User Manual 8-5Lower Paper Tray Assembly (recommended)An optional, 250-sheet Lower Paper Tray Assem
8 Supplies, Accessories, and Expanding Your Printer8-6 Phaser 380 Color PrinterMemory upgrade16 Mbytes of Memory. In its standard conÞguration, the P
Supplies, Accessories, and Expanding Your Printer 8User Manual 8-7PhaserShare network cards (recommended)Tektronix PhaserShareª network cards offer hi
Getting Set Up2User Manual2-7Registering the printerThe printer is shipped with a warranty registration card. 1.Find the registration card that is ap
8 Supplies, Accessories, and Expanding Your Printer8-8 Phaser 380 Color PrinterPhaser CopystationThe Phaser Copystation adds easy-to-use, walk-up colo
Supplies, Accessories, and Expanding Your Printer 8User Manual 8-9PhaserPrint for UNIX softwareFor printing in Unix environments, Tektronix offers Pha
8 Supplies, Accessories, and Expanding Your Printer8-10 Phaser 380 Color Printer
User Manual9-1Chapter9Regulatory Information and SpecificationsDeclaration of conformityTektronix, Inc.Color Printing and Imaging DivisionP.O. Box 100
9Regulatory Information and Specifications9-2Phaser 380 Color PrinterCanadian EMC (Electromagnetic Compatibility)regulatory standards This digital ap
Regulatory Information and Specifications9User Manual9-3Material Safety Data SheetsProper management of environmental resources protects the well-bein
9Regulatory Information and Specifications9-4Phaser 380 Color PrinterMSDS for ColorStix ink sticksSection I – Product identificationTrade name and Tekt
Regulatory Information and Specifications9User Manual9-5Section XI – Toxicological informationToxicity: Non-toxic orally.Irritation: Not an irritant
9Regulatory Information and Specifications9-6Phaser 380 Color PrinterMSDS for silicone oil Section I – Product identificationTrade name and Tektronix p
Regulatory Information and Specifications9User Manual9-7Section IX – Physical and chemical propertiesAppearance: Colorless liquid.Odor: Slight.Solub
2Getting Set Up2-8Phaser 380 Color PrinterInstalling the optional Lower Paper Tray AssemblyA Lower Paper Tray Assembly for paper printing is available
9Regulatory Information and Specifications9-8Phaser 380 Color PrinterSpecificationsPrinter tiltPlace the printer on a level surface with no more than 2
Regulatory Information and Specifications9User Manual9-9Power consumptionOperating power consumption: 150 to 600 WattsMeets Energy Star power conserv
9Regulatory Information and Specifications9-10Phaser 380 Color Printer
User ManualIndex-1IndexCD-ROM topicsColor MatchingHelp Pages and MenusImproving Print SpeedPrinting from DOSPrinting from UNIX and VMS WorkstationsPri
Index-2Phaser 380 Color Printercleaning (contÕd)pre-soaked cloth 5-15printdrum 5-47printhead 5-17separator pad, lower tray 5-37separator pad,
User ManualIndex-3drivers (contÕd)usingMacintosh 3-18Windows 3.1 3-10Windows 95 3-4drum ßuidcleaning 5-46precaution 5-9stains in clothing
Index-4Phaser 380 Color PrinterHHAL Ñ Highly Automated Library 6-3halftone screens, printer 6-33handling media 3-34hard disk, SCSIconnecting 2
User ManualIndex-5LocalTalk/serial connection 2-22locking front panel menus 7-4locking the transit restraint 5-55Lower Paper Tray AssemblyÞll la
Index-6Phaser 380 Color PrinterMonochrome color correctiondescription 4-8Macintosh printer driver 3-18moving the printer 5-56locking the transit
User ManualIndex-7paper, lower pick roller cleaning 5-34parallel cableconnection 2-23ordering 8-3parallel portcable 2-23connecting 2-23defau
Getting Set Up2User Manual2-9 Install the Lower Paper Tray Assembly using these steps:1.Remove the paper tray from the Lower Paper Tray Assembly. Not
Index-8Phaser 380 Color Printerprinter controlPhaserLink 1-3selecting features 3-24printer driversgeneric 3-37installingMacintosh 2-48QuickDra
User ManualIndex-9Ssafety and emissions 9-9SCSI hard diskselecting 2-24SCSI portconnecting external font disk 2-24connecting Phaser Copystation
Index-10Phaser 380 Color Printertrays, paper, selectingMacintosh printer driver 3-18troubleshootingimage quality problems 6-9media feeding or jamm
2Getting Set Up2-10Phaser 380 Color Printer2.Place the printer on top of the Lower Paper Tray Assembly. 3.Make sure that the left and right alignment
Getting Set Up2User Manual2-11Installing the maintenance trayThe printer is shipped with a maintenance tray that must be installed before printing is
Copyright © Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this pu
2Getting Set Up2-12Phaser 380 Color Printer3.Remove the packing materials from the maintenance tray. Retain the plastic bag for disposal of the used
Getting Set Up2User Manual2-13Loading ink sticksThe printerÕs standard accessories include a box containing one of each color Phaser 380 ColorStix sol
2Getting Set Up2-14Phaser 380 Color PrinterChoosing media tray configurationsStandard media trayUse the adjustable, 250-sheet media tray shipped with y
Getting Set Up2User Manual2-15Loading media traysThe universal tray shipped with the printer recognizes seven media sizes: Executive, A4, Letter, Lega
2Getting Set Up2-16Phaser 380 Color PrinterLoading paper in the upper and lower traysNoteThe Lower Paper Tray Assembly accepts paper media only; it sh
Getting Set Up2User Manual2-175.Insert the media tray into the printer. 9662-11
2Getting Set Up2-18Phaser 380 Color PrinterLoading transparencies in the media tray1.Prior to loading transparencies in the upper media tray, fan the
Getting Set Up2User Manual2-195.Insert the media tray into the printer. 9662-11
2Getting Set Up2-20Phaser 380 Color PrinterConnecting the printerPrinter portsThe printer is shipped with parallel and SCSI port connectors available
Getting Set Up2User Manual2-211.PhaserShare card port (optional)The printer accepts one of the following: PhaserShare Ethernet card supporting TCP/IP
Phaser ® 380 Warranty Tektronix warrants that the Phaser 380 printer will be free from defects in materials and workmanship for a period of one (1)
2Getting Set Up2-22Phaser 380 Color PrinterPhaserShare network and serial connectionsOptional PhaserShare cards provide Ethernet, Token Ring, or Local
Getting Set Up2User Manual2-23Parallel connectionThe printer supports a standard (uni-directional) parallel port. The parallel port can also be set f
2Getting Set Up2-24Phaser 380 Color PrinterSCSI peripheral devicesThe SCSI port is used for connecting these optional peripheral devices: Phaser Copys
Getting Set Up2User Manual2-25Turning on the printerAfter you have connected the interface cables, you are ready to connect the power cord and turn on
2Getting Set Up2-26Phaser 380 Color PrinterUnlocking the transit restraintCautionTo avoid damaging the printer, always turn the printer power on and o
Getting Set Up2User Manual2-27As the printer warms upThe Þrst time you turn your printer on, it will take about 20 minutes to warm up. The printerÕs
2Getting Set Up2-28Phaser 380 Color PrinterStatus messages, such as Warming Up, appear on the top line of the display. Button labels, such as Info, C
Getting Set Up2User Manual2-29Selecting a language for the front panelMessages that appear in the front panel window are in English by default. To ch
2Getting Set Up2-30Phaser 380 Color PrinterHelp Pages overviewThe printer has several Help Pages that you can print to learn more about the printerÕs
Getting Set Up2User Manual2-31PC/Windows softwareInstaller overviewThe Phaser 380 printerÕs CD-ROM and diskettes include an installer application that
Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal in
2Getting Set Up2-32Phaser 380 Color PrinterInstalling printer software for Window 95NoteIf you are installing from ßoppy diskettes, you may need more
Getting Set Up2User Manual2-336.The Finish Installation dialog box contains instructions for completing the printer software setup; click Next. The A
2Getting Set Up2-34Phaser 380 Color PrinterInstalling printer software for Windows NT 4.0If you are installing software from ßoppy diskettes, you may
Getting Set Up2User Manual2-35 Easy Installation Custom InstallationThe following files are copied to your hard disk: QuarkXPress PDF (installs an a
2Getting Set Up2-36Phaser 380 Color Printer6.The Finish Installation dialog box contains instructions for completing the printer software setup; click
Getting Set Up2User Manual2-3712.Select your printer, and click Next: Tektronix Phaser 380 (standard printer conÞguration) Tektronix Phaser 380 Exte
2Getting Set Up2-38Phaser 380 Color PrinterInstalling printer software for Windows NT 3.51If you are installing software from ßoppy diskettes, you may
Getting Set Up2User Manual2-39 6.The Finish Installation dialog box contains instructions for completing the printer software setup; click Next. The
2Getting Set Up2-40Phaser 380 Color Printer8.In the Create Printer dialog box, under Driver, select Other; the Install Driver dialog box appears. 9.Ty
Getting Set Up2User Manual2-4112.Select options in the PostScript Printer Setup dialog box, and click OK. Note: Enabling the Use Printer Halftoning o
2Getting Set Up2-42Phaser 380 Color PrinterInstalling printer software for Windows 3.1If you are installing software from ßoppy diskettes, you may nee
Getting Set Up2User Manual2-43 Easy Installation Custom InstallationThe following files are copied to your hard disk: Tektronix Printer Driver QuarkX
2Getting Set Up2-44Phaser 380 Color Printer6.Select your printer type and click Next: Tektronix Phaser 380 Base version (printerÕs standard conÞgura
Getting Set Up2User Manual2-45 Tektronix Driver for Windows 3.1: Setup instructionsAdobePS 3 Driver for Windows 3.1: Setup instructionsIf you select
2Getting Set Up2-46Phaser 380 Color PrinterMacintosh softwareInstaller overviewThe Phaser 380 printerÕs CD-ROM and diskettes include an installer appl
Getting Set Up2User Manual2-47Using the Macintosh Installer1.Insert either the Phaser 380 Color Printer Installer for Mac OS Disk 1 or CD-ROM into the
2Getting Set Up2-48Phaser 380 Color PrinterSetting up the Phaser 380 printer driverThe Phaser 380 printer driver is a Tektronix-modiÞed version of App
Getting Set Up2User Manual2-491.Install the printerÕs software as described on page 2-47. Select Easy Install to automatically install all of the nec
2Getting Set Up2-50Phaser 380 Color PrinterSetting up the Phaser 380 GX driverIf you are using Apple Macintosh QuickDraw GX and System Software 7.5 or
Getting Set Up2User Manual2-515.In the Connect via ÞeldÕs pop-up menu, select your printerÕs communication method: The AppleTalk option is the stan
User Manual vii Contents 1 Introduction Overview 1-1Information roadmap 1-4User Manual 1-4Diskettes 1-4CD-ROM 1-4World Wide Web 1-4 2 Getting Set Up
2Getting Set Up2-52Phaser 380 Color PrinterWorkstation softwarePhaserPrint™ software for UNIXFor UNIX environments, Tektronix offers the optional Phas
User Manual3-1 Chapter3Printing BasicsOverviewYou can print to your printer from IBM-compatible personal computers, Macintosh computers, and workstati
3Printing Basics3-2Phaser 380 Color PrinterPrinting from a PCYou can print from a PC with or without a printer driver. The supported drivers allow yo
Printing Basics3User Manual3-3* These features are available with the printer’s Extended Features option only. Print features quick reference: Wind
3Printing Basics3-4Phaser 380 Color PrinterUsing the AdobePS 4 and Microsoft drivers with Windows 95To select printing options, follow these steps:1.F
Printing Basics3User Manual3-5NoteIf you are using host color correction, you need to make selections in the Graphics and Device Options tabs. Refer
3Printing Basics3-6Phaser 380 Color PrinterUsing the Tektronix driver for Windows 3.1To select printing options, follow these steps:1.From the Control
Printing Basics3User Manual3-76.Set the Timeouts. These options regulate your computerÕs communications with its printer ports. Device Not Selecte
3Printing Basics3-8Phaser 380 Color Printer9.From the Options dialog box, click the Printer Features button to see the Tektronix Printer Features dial
Printing Basics3User Manual3-9If you are using PC/NFSIf you have PC/NFS software installed on your computer, you need to make the following selection
viii Phaser 380 Color Printer Unlocking the transit restraint 2-26As the printer warms up 2-27Turning off the Startup Page 2-27Front panel controls 2
3Printing Basics3-10Phaser 380 Color PrinterUsing the Adobe PostScript driver for Windows 3.1To select printing options, follow these steps: 1.
Printing Basics3User Manual3-11 Click the Job Control tab to see job-related options. The PostScript header contains important PostScript infor
3Printing Basics3-12Phaser 380 Color PrinterUsing the Windows NT 3.51 PostScript driverIf you are using Microsoft Windows NT, follow the instructions
Printing Basics3User Manual3-13Making default settings1.From the Properties dialog box, click the Device Settings tab.2.In the Device Settings sheet,
3Printing Basics3-14Phaser 380 Color PrinterSelecting printer options within an application: Print1.From the File menu, select Print; the Print dialo
Printing Basics3User Manual3-153.Click the Printer button; another Page Setup dialog box appears. You can select a different printer here.4.Click the
3Printing Basics3-16Phaser 380 Color PrinterPrinting from a MacintoshTo print from a Macintosh, you need a printer driver. Installing one of the supp
Printing Basics3User Manual3-17* These features are available with the printer’s Extended Features option only. ** Available only with the LaserWrite
3Printing Basics3-18Phaser 380 Color PrinterUsing the Phaser 380 printer driver From the File menu, open the Page Setup dialog box. Use the Paper po
Printing Basics3User Manual3-19Using the Phaser 380 GX driverNoteRefer to the on-line manuals on the printerÕs CD-ROM for details on using the Phaser
User Manual ix Using the Windows NT 3.51 PostScript driver 3-12Using the Windows NT 4.0 PostScript driver 3-12Printing from DOS 3-15Printing from a M
3Printing Basics3-20Phaser 380 Color PrinterPrinting from a workstationOverviewYou can print from a UNIX or VMS workstation through Ethernet, Token Ri
Printing Basics3User Manual3-21PhaserPrint software works with the workstationÕs native spooling system to print PostScript Þles and raster Þles in th
3Printing Basics3-22Phaser 380 Color PrinterPrinting from specific applicationsFor printing from most applications, follow the instructions in ÒPC/Wind
Printing Basics3User Manual3-23Adobe PhotoshopThe PhaserPrintª software plug-in operates within the Photoshop application to improve the image data tr
3Printing Basics3-24Phaser 380 Color PrinterSelecting print featuresThis printer supports several ways to select print features: Through a supported p
Printing Basics3User Manual3-25* Only available with the printer’s Extended Features option. ** Only available when the lower paper tray is not pres
3Printing Basics3-26Phaser 380 Color PrinterPrint quality modesUsing the printer drivers provided with your printer, you can select from three print q
Printing Basics3User Manual3-27Color correctionsThe printer provides TekColor Dynamic Correction software, which consists of the following color corre
3Printing Basics3-28Phaser 380 Color PrinterAll about mediaThe printer prints on a variety of paper sizes and grades, transparencies, and full-sheet,
Printing Basics3User Manual3-29Media sizesMedia tray sizes. The standard paper tray and optional Lower Paper Tray Assembly tray recognize seven diffe
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